Home collection

Your household is already consuming drinks - so why let those containers go to waste? Instead of tossing them in the yellow bin or sending them to landfill, let us collect them from your doorstep and turn them into cash for you.

It’s hassle-free, convenient, and perfect for anyone who lives far from a depot, has a busy schedule, or needs a more accessible recycling option. Sign up once, and we’ll handle the rest - your containers, your returns, your reward.

There is a one-time cost of $49 for the bin and $5 for each swap over. However, we don't take any money upfront; we simply deduct the container refunds until the bin is paid off. Afterward, customers will start receiving refunds into their nominated bank account or can choose to donate to a charity.

When your bins are full, you can schedule a swap over request in the vWork app.

We suggest keeping the bin close to your house or hidden somewhere easily accessible for collection to prevent it from going missing or your containers from being stolen.

Eligible containers include most drink bottles, cans, and cartons between 150ml and 3 litres. This typically includes soft drink cans, beer bottles, water bottles, juice cartons, and similar beverage containers. Keep an eye out for the 10c sticker on each container.

Please check our website or contact customer service for a detailed list of eligible containers.

Nope - the purple bins are just for eligible drink containers like cans and
bottles. If bins are filled with too much general waste or non-eligible containers (more than 10% contamination), we won’t be able to give a refund and a $19 penalty will apply for each affected bin.

We have discretion to void the agreement if this happens on a frequent occurrence.

You don't need to be home. We will take photos of the swap over process so you know it's been completed, and this will appear on the app. Arrangements can be made by calling us at 1800 273 292, emailing contact@cityreturnearn.com.au, or using the app.

The bin is purple with a white lid.

You can download the Vwork App. Through this app, you can sign up, book a new service, request a swap over, track the driver, and see the details of money earned from our services.

The staff will count the valid containers, and you can track this through the app. A receipt is also provided.

Yes, you can request a monthly report from our account department or via the app.

Yes, most definitely.

We service throughout the entire state of New South Wales, within reason. For a detailed list of eligible suburbs, please check our website or contact our customer service.

Once the bins are collected, payment will be made within 21 business days.