Services

Home collection

Effortless recycling and earning from home

City Return and Earn truck

recycling made easy

City Return and Earn is dedicated to making recycling accessible and convenient for everyone in our community. Our Home Collection service provides residents with a bin for their recyclable containers, which our team will collect directly from their homes and replace with an empty one.

This service is especially beneficial for individuals who may find it challenging to visit our depots, such as the elderly, those without a car, those with limited time, and individuals with disabilities.

Map of sydney

service availability

This services cover the Sydney metropolitan area, ensuring that a wide range of suburbs can benefit from our convenient and efficient recycling solutions. If you’re unsure whether your suburb is included, please contact us for confirmation.

Contact us
Great friendly service, fast and easy.Waireka Akroyd

how it works

Turn your containers into Cash

Start recycling your containers effortlessly with our Home Collection Service. For each eligible container, receive a 10 cents, benefiting both you and the environment.

Set up your account, and we will provide bins for your containers, collecting them from your doorstep when full. It's a convenient way to support sustainability from home while earning cash.

01

Set Up Your Account

Click the button below to create your account and start recycling from home, earning 10 cents per eligible container.

Start earning today

02

Request Your Bin

Once your account is set up, log in and select "Create job", then "Initial Setup and Bin(s) delivery" to order your bin.

03

Fill Up Your Bin

Place all your empty eligible containers into the bins.

Here you can find the detailed list.

04

Schedule a Swap Over

When your bin is full, log in to your account and select "Create job", then "Swap Over Request" to schedule a collection and replacement.
Alternatively, call or email us to schedule a collection.

On collection day, place your bin in an accessible location near your house or gate. Our team will collect the full bin and replace it with an empty one. You don’t need to be home during the collection.

Please note a $5 fee per swap over, per bin, will be deducted from your container refunds.

05

Earn Money

We will bring your bins to our nearest depot and count the collected eligible containers.

You will earn 10 cents for each eligible container, with refunds deposited into your nominated bank account within 7 business days.

Please note that a one-time fee of $49 per bin will be deducted from your refunds.

Our Locations

Silverwater depot

Silverwater depot

196 Silver Street

Silverwater, NSW 2128

Mascot depot

Mascot depot

285 King Street

Mascot, NSW 2020

The numbers speak for themselves

625

containers is equivalent to 1 child being given educational packs for the year

75

containers are brought to a depot per trip, on average.

1

glass bottle recycled can save enough energy to power a 100-watt light bulb for four hours.

FREQUENTLY ASKED QUESTIONS

Whether you’re a new or existing customer, our FAQ section provides detailed information to help you make the most of our services.

View all FAQs
Is this service free, or is there a fee associated with it?

There is a one-time cost of $49 for the bin and a $5 fee for each swap over once the bin is full.

How much does the service cost?

There is a one-time cost of $49 for the bin and $5 for each swap over. However, we don't take any money upfront; we simply deduct the container refunds until the bin is paid off. Afterward, customers will start receiving refunds into their nominated bank account or can choose to donate to a charity.

What charities can I donate to?

You can choose to donate to the KARI Foundation

Can I request a bin online, and do I need to create an account?

The long-term plan is to integrate our website with the Vwork App, where customers can sign up, book a new service, request a swap over, track the driver, and see their account details. For now, residents can request a bin online.

Can I visit the depot directly and ask the staff to help me create an account?

Yes, absolutely. Our staff are friendly and happy to help in any way, including creating an account.

How often are the bins collected, and can I schedule a pick-up?

We can schedule swap overs, or you can call or email us to organise a pick-up. Contact us at 1800 273 292 or email contact@cityreturnearn.com.au.

What colour is the bin?

The bin is purple with a white lid.

Do the bins need to be placed on the street on a certain day for collection like normal bins?

We suggest keeping the bin close to your house or hidden somewhere easily accessible for collection to prevent it from going missing or your containers from being stolen.

Do I need to be at home to select a day and time for pick-up?

You don't need to be home. We will take photos of the swap over process so you know it's been completed, and this will appear on the app. Arrangements can be made by calling us at1800 273 292, emailing contact@cityreturnearn.com.au, or using the app.

How much do I earn per container?

You earn 10 cents for each valid container.

What app do I need to download to create an account and register for this service?

You can download the Vwork App. Through this app, you can sign up, book a new service, request a swap over, track the driver, and see the details of money earned from our services.

How do I know how much money I get or how many containers I have recycled?

The staff will count the valid containers, and you can track this through the app. A receipt is also provided.

Can I request a monthly report on how much I have recycled?

Yes, you can request a monthly report from our account department or via the app.

Do I get an empty bin straight away after collection of the full one?

Yes, most definitely.

Is this service available to all of Sydney, or only certain areas?

We service throughout the entire state of New South Wales, within reason. For a detailed list of eligible suburbs, please check our website or contact our customer service.

What are the eligible containers?

Eligible containers include most drink bottles, cans, and cartons between 150ml and 3 litres. This typically includes soft drink cans, beer bottles, water bottles, juice cartons, and similar beverage containers. Please check our website or contact customer service for a detailed list of eligible containers.

Take Action Today for a Greener Tomorrow

Join us in our mission to reduce environmental impact and build a greener community for generations to come.

Contact us