Services
Home collection
Effortless recycling and earning from home
recycling made easy
City Return and Earn is dedicated to making recycling accessible and convenient for everyone in our community. Our Home Collection service provides residents with a bin for their recyclable containers, which our team will collect directly from their homes and replace with an empty one.
This service is especially beneficial for individuals who may find it challenging to visit our depots, such as the elderly, those without a car, those with limited time, and individuals with disabilities.
service availability
This services cover the Sydney metropolitan area, ensuring that a wide range of suburbs can benefit from our convenient and efficient recycling solutions. If you’re unsure whether your suburb is included, please contact us for confirmation.
how it works
learn about our process
City Return and Earn is committed to making recycling simple and accessible for everyone. Here’s how our Home Collection service works.
01
Set Up Your Account
Create your account by clicking the button below to quickly set up and request your bin.
Alternatively, call us at 1800 273 292 or email contact@cityreturnearn.com.au to create an account.
Note: There is a one-time $49 delivery fee per bin, deducted from your refunds.
02
Request Your Bin
Place all your empty eligible containers into your bin. For a detailed list of which containers qualify, visit our website or contact us directly.
03
Fill Up Your Bin
Place all your empty eligible containers into your bin. For a detailed list of eligible containers, visit our website or refer to this link.
04
Schedule a Swap Over
When your bin is full, log in to your account and select "Create job", then "Swap Over Request" to schedule a collection and replacement.
Alternatively, call or email us to schedule a collection.
On collection day, place your bin in an accessible location near your house or gate. Our team will collect the full bin and replace it with an empty one. You don’t need to be home during the collection.
Note: A $5 fee per swap over, per bin, will be deducted from your container refunds.
05
Earn Money
The collected containers will be counted and you will earn 10 cents for each eligible container. Once the cost of the bin ($49) is paid off through deductions from your refunds, you will start receiving refunds into your nominated bank account within 3 business days.
Our Locations
The numbers speak for themselves
625
containers is equivalent to 1 child being given educational packs for the year
75
containers are brought to a depot per trip, on average.
1
glass bottle recycled can save enough energy to power a 100-watt light bulb for four hours.
FREQUENTLY ASKED QUESTIONS
Whether you’re a new or existing customer, our FAQ section provides detailed information to help you make the most of our services.
There is a one-time cost of $49 for the bin and a $5 fee for each swap over once the bin is full.
There is a one-time cost of $49 for the bin and $5 for each swap over. However, we don't take any money upfront; we simply deduct the container refunds until the bin is paid off. Afterward, customers will start receiving refunds into their nominated bank account or can choose to donate to a charity.
You can choose to donate to the KARI Foundation
The long-term plan is to integrate our website with the Vwork App, where customers can sign up, book a new service, request a swap over, track the driver, and see their account details. For now, residents can request a bin online.
Yes, absolutely. Our staff are friendly and happy to help in any way, including creating an account.
We can schedule swap overs, or you can call or email us to organise a pick-up. Contact us at 1800 273 292 or email contact@cityreturnearn.com.au.
The bin is purple with a white lid.
We suggest keeping the bin close to your house or hidden somewhere easily accessible for collection to prevent it from going missing or your containers from being stolen.
You don't need to be home. We will take photos of the swap over process so you know it's been completed, and this will appear on the app. Arrangements can be made by calling us at1800 273 292, emailing contact@cityreturnearn.com.au, or using the app.
You earn 10 cents for each valid container.
You can download the Vwork App. Through this app, you can sign up, book a new service, request a swap over, track the driver, and see the details of money earned from our services.
The staff will count the valid containers, and you can track this through the app. A receipt is also provided.
Yes, you can request a monthly report from our account department or via the app.
Yes, most definitely.
We service throughout the entire state of New South Wales, within reason. For a detailed list of eligible suburbs, please check our website or contact our customer service.
Eligible containers include most drink bottles, cans, and cartons between 150ml and 3 litres. This typically includes soft drink cans, beer bottles, water bottles, juice cartons, and similar beverage containers. Please check our website or contact customer service for a detailed list of eligible containers.
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