Privacy Policy

Welcome to City Return & Earn. We are committed to protecting your privacy and ensuring the security of your personal information.

Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, bank account details and postal address.
• Usage Data: Information about how you use our website, products, and services.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

How we collect information

We collect information in the following ways:

• Direct Interactions: When you provide personal details through forms on our website, email, phone, or otherwise.
• Automated Technologies: Through cookies and similar tracking technologies as you interact with our website.
• Third-Party Sources: From third-party analytics providers such as Google Analytics, and email marketing services such as Mailchimp.

Use of information

We use the information we collect for the following purposes:

• Service Delivery: To provide and improve our products and services.
• Communication: To send you updates, marketing materials, and other information that may be of interest to you.
• Analytics: To analyse website usage and improve our website, products, and services.
• Compliance: To comply with legal obligations and protect our legal rights.

Google Analytics

We use Google Analytics to collect information about how you use our website. This information helps us understand website usage patterns and improve user experience. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more about how Google Analytics collects and processes data by visiting Google's Privacy Policy.

Mailchimp

We use Mailchimp to manage our email marketing campaigns. When you subscribe to our mailing list, your information is stored securely by Mailchimp. You can learn more about how Mailchimp handles your data by visiting Mailchimp's Privacy Policy.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Disclosure of information

We may disclose your personal information to:

• Service Providers: Third-party vendors who help us operate our website, conduct our business, or provide services to you.
• Legal Obligations: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Your rights

You have the right to:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or out-of-date personal information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.

Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect when it is posted.

Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
City Return & Earn
Email: contact@cityreturnearn.com.au
Phone: 1800 273 292
Address: 285 King St, Mascot, NSW 2020