Terms and Conditions

Welcome to City Return and Earn. By using our website and services, you agree to the following terms and conditions:

Acceptance of terms

By accessing and using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.

Services

City Return and Earn provides comprehensive recycling services. From home and business collections to processing containers dropped off at our depots in NSW, we offer various solutions to meet your recycling needs. Our services include home and business bin collection, refunding 10 cents per eligible container, and specialised recycling solutions for events, commercial enterprises, institutions, government bodies, educational facilities, and local communities. Full details are available on our website.

Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By using our services, you represent and warrant that you meet the eligibility requirements.

Registration and account

To access certain features of our services, you may need to register and create an account. You agree to provide accurate and complete information during the registration process and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Use of services

You agree to use our services in compliance with all applicable laws and regulations. You must not misuse our services or interfere with their operation. Prohibited activities include, but are not limited to, unauthorized access, use of our services for illegal purposes, and any action that may harm our services or infrastructure.

Fees and payments

Certain services may be subject to fees. By using these services, you agree to pay the applicable fees as described on our website. We reserve the right to change our fees at any time, and we will notify you of any changes through our website or other means.

Refund policy

All fees are non-refundable unless otherwise stated. We reserve the right to change our fees at any time, and we will notify you of any changes through our website or other means.

Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.

Limitation of liability

City Return and Earn will not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability for any direct damages shall be limited to the amount you have paid us for the use of our services in the past twelve months.

Changes to terms

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised terms.

Governing law

These terms and conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

Company information

City Return and Earn Pty Ltd

ABN: 15 651 899 222

Contact us

If you have any questions about these terms and conditions, please contact us at:

City Return & Earn

Email: contact@cityreturnearn.com.au

Phone: 1800 273 292

Address: 285 King St, Mascot, NSW 2020